26 Specialized Audit & Recovery Modules

Deep-Dive Payment Recovery & Seller Intelligence Services

Standard reconciliation scripts only check basic settlement rows. Wapaskar.com cross-audits your Orders, Returns, FBA/FBF Inventory, NEFT UTR Bank Credits, Ads (`PLA`), and GST ledgers across Flipkart, Amazon, and Meesho to recover every rupee owed to your store.

26 Modules End-to-End Claim & Profit Audits
0% Cut Flat Monthly Fee — Keep 100% Recovery
60–120d Stuck Return & Fake POD Radar
100% Safe Encrypted Limited Manager Role Access

How Our 4-Stage Audit & Claim Engine Works

STAGE 01

Zero-Risk Manager Sync

We connect using a restricted Manager Role ID on Flipkart, Amazon, or Meesho—never asking for your primary owner credentials or OTPs.

STAGE 02

Cross-Report X-Ray

Our engine cross-matches Order Reports, Return Logs, FBF/FBA Warehouse Ledgers, and NEFT Settlement UTR sheets to isolate hidden discrepancies.

STAGE 03

Ticket Filing & 7d Appeals

We raise bulk Help Centre SPF tickets (`IN...`), dispute fake courier PODs, and build proof packs to reopen rejected claims within the strict 7-day window.

STAGE 04

UTR Verification & P&L Pack

Every approved claim is verified against actual bank NEFT payouts, followed by your monthly CA-ready GST report and interactive offline SKU profit calculator.

Detailed Breakdown of All 26 Service Modules

Category 1: SPF Claims, Unreceived Returns & Fake POD Recovery

Recovers physical inventory and payouts lost in courier transit, fake delivery markings, and rejected Seller Protection Fund (SPF) tickets.

7 Specialized Modules
60-120d Unreceived Returns

01. 60–120d Unreceived (`init`) Returns & Missing RTOs

Identifies customer and courier returns stuck in `init` or in-transit status between 60 and 120 days, as well as returns marked delivered on paper via fake courier PODs without physical warehouse receipt.

Audit Window: 60 to 120 Days Post-Return Initiation
Action Taken: Bulk Help Centre SPF Ticket Filing & POD Dispute
45-59d Return Pipeline

02. 45–59d Return Pipeline & Unreturned FBA/FBF Stock

Proactive countdown radar tracking returns approaching the 60-day claim threshold (days 45–59) and auditing unreturned FBA/FBF warehouse fulfilment orders past the 45-day reimbursement SLA.

Audit Window: 45–59 Days Early Warning Radar
Action Taken: Day-60 Ready Queue & FBA/FBF Auto-Claim Check
Courier Lost-Declared

03. Courier Lost-Declared Missing Auto-Claims

Many returns are officially marked `lost` by logistics partners, yet marketplace auto-reimbursement silently fails. We cross-check every `lost` return against NEFT credits and raise manual claims where unpaid.

Audit Target: Courier `Lost` Status vs ₹0 Settlement
Action Taken: Immediate Escalation & Full Order Value Claim
7-Day Rejected SPF Appeal

04. 7-Day Rejected SPF Reopen & Appeal Pack

Portals frequently reject valid SPF claims citing missing Invoice, Packing Photo, or AD Watermark. Our parser catches rejections within the strict 7-day reopen window and compiles compliant proof packs.

Critical SLA: Strict 7-Day Reopen Window
Action Taken: Invoice + Timestamped Packing Proof Appeal
120-Day Window Expiry Guard

05. 120-Day Window Expiry Guard & Status Recheck

Places ambiguous or delayed return orders into a dedicated Recheck Bucket and triggers priority alerts at Day 100 so not a single claimable return silently crosses the 120-day hard portal cutoff.

Alert Trigger: Urgent Day-100 Pre-Cutoff Guard
Outcome: Zero Silent Expiry Before 120-Day Limit
Help Centre Batch Ticket ID Tracker

06. Help Centre Batch Ticket ID (`IN...`) Tracker

Every claim batch we file is logged with its official marketplace Help Centre Ticket & Incident ID (`IN...`) so you have 100% verifiable portal proof of every rupee we recover.

Verification: Official `IN...` Incident ID Mapping
Outcome: Full Audit Trail from Filing to Approval
Cross-Report Return Valuation

07. Cross-Report Return Value Lookup (`estimated_amount`)

Return reports often omit order values. Our engine cross-references historical Order and Settlement files to attach exact rupee valuations (`estimated_amount`) to every unreceived return row.

Data Source: Multi-Month Orders + Settlement Join
Outcome: Exact ₹ Claim Valuation on 100% of Returns

Category 2: Bank NEFT Reconciliation, Unsettled Orders & Fee Overcharges

Verifies that approved claims and delivered orders actually hit your bank account via UTR, and reverses excess weight or penalty deductions.

6 Specialized Modules
Bank NEFT Reconciliation

08. Bank NEFT & `Non_Order_SPF` Reconciliation

An "Approved" email does not always mean money in the bank. We reconcile approved SPF tickets directly against Order Settlements and `Non_Order_SPF` NEFT UTR bank sheets.

Reconciliation: Approved SPF ID ↔ Bank NEFT UTR Number
Outcome: 100% UTR-Verified Bank Credit Proof
Approved Unpaid Escalation

09. Approved But Unpaid / Short-Paid Escalation

Automatically flags approved claims where the actual bank payout is ₹0 or significantly below the fair product settlement value, generating ready-to-submit escalation tickets.

Audit Target: Approved Claims with ₹0 or Partial NEFT
Action Taken: Balance Payout Dispute & Escalation
Delivered 30+ Days Unsettled

10. Delivered 30+ Days Ago But ₹0 Bank Settlement

Scans all successfully delivered orders older than 30 days that have no buyer return initiated yet still show ₹0 bank settlement due to payment hold glitches or settlement cycle drops.

Audit Window: Delivered >30 Days with Zero UTR
Action Taken: Payment Release Ticket & Ledger Unlock
Negative Settlement Alert

11. Negative Settlement (`-₹`) Loss-Making Orders

Isolates customer return orders where forward shipping, reverse shipping, and collection fees resulted in a net negative (`-₹`) deduction from your payout balance.

Focus: Reverse Logistics & Fee Bleed Analysis
Outcome: Pinpoints Loss-Making SKUs & Fee Anomalies
Fee & Penalty Leakage

12. Marketplace Fee & Return Penalty Leakage

Provides a transparent breakdown comparing Gross Sales against Commission, Fixed Fees, Collection Charges, Return Penalties, and your true Net Bank Payout retention percentage.

Metric: Gross Sales vs Net Bank Retention %
Outcome: Exposes Hidden Commission & Penalty Spikes
Weight Slab Overcharges

13. Weight Slab & Volumetric Fee Overcharges

Calculates the historical median shipping fee for every SKU and flags individual orders charged more than 1.3x the median due to courier weight slab or volumetric dimension errors.

Detection Rule: Orders Charged >1.3x SKU Median Shipping Fee
Action Taken: Weight Discrepancy Dispute & Fee Reversal

Category 3: Ads ROAS Audit, Private SKU Profit & CA Tax Saver

Eliminates wasted ad spend, computes true unit profitability offline, and ensures you claim 100% of your 18% GST ITC and 1% TCS/TDS credits.

5 Specialized Modules
Ads Spend TACOS & ROAS

14. Ads Spend (PLA), TACOS % & Bleeder ROAS Audit

Extracts Product Listing Ads (PLA) deductions directly from NEFT `Ads` settlement tabs to compute true Total Advertising Cost of Sales (TACOS %) and flag low-ROAS bleeder campaigns.

Key Metrics: True TACOS %, Realized ROAS & Ad Bleeders
Outcome: Pause Unprofitable Campaigns Immediately
Private SKU Profit Calculator

15. 100% Private Offline SKU Profit Calculator

Your product sourcing cost (COGS) is your trade secret. We deliver a standalone offline browser calculator where you enter COGS and packaging cost locally—zero data ever leaves your computer.

Privacy Architecture: 100% Local Offline Browser Execution
Outcome: Exact Per-SKU Net Profit ₹ and Margin %
60-Second CEO Money Flow

16. 60-Second CEO Money Flow Executive Summary

Condenses thousands of complex ledger rows into a crystal-clear 6-card executive waterfall: Gross Sales → Marketplace Fees → Ad Spend → Return Costs → SPF Recovery → Net Bank Payout.

Format: 6-Card Visual P&L Waterfall
Outcome: Complete Store Financial Clarity in 60 Seconds
CA Tax Saver 18% GST ITC

17. CA Tax Saver: 18% GST ITC + 1% TCS/TDS Credit

Summarizes exact 18% GST Input Tax Credit (ITC) claimable on marketplace commission and ad invoices, plus 1% TCS and 1% TDS credits for seamless GSTR-2B and Form 26AS reconciliation by your CA.

Tax Coverage: 18% GST ITC + 1% TCS + 1% TDS Summary
Outcome: Zero Unclaimed Tax Credits in GSTR-2B / 26AS
FBF Storage & Recall Audit

18. FBF Warehouse Storage & Stock Recall Fee Audit

Audits Flipkart Fulfilment (FBF) and Amazon FBA warehouse storage rent, long-term ageing surcharges, and stock recall deductions buried inside settlement spreadsheets.

Focus: Warehouse Rent & Inventory Recall Deductions
Outcome: Identifies Slow-Moving Stock Eating Storage Fees

Category 4: SKU Health Scorecards, Return Reasons & SLA Intelligence

Turns raw return and cancellation logs into actionable product, packaging, and inventory fixes to permanently lower your return rate.

5 Specialized Modules
SKU Health Scorecard

19. SKU-Wise Sales, Return Rate % & Health Badges

Grades every SKU in your catalog with automated health badges (Healthy Winner, Watchlist, High-Return Bleeder) based on gross orders, net kept units, return percentage, and SPF recovery.

Classification: Automated SKU Health Badges
Outcome: Scale Winners & Fix High-Return Bleeders
Top Customer Return Reasons

20. Top Customer Return Reasons (Overall + Per-SKU)

Aggregates buyer return reasons and sub-reasons for each specific SKU (e.g., size mismatch, defective item, color difference) with concrete listing and packaging recommendations.

Granularity: Store-Wide + Per-SKU Reason Breakdown
Outcome: Actionable Listing & Packaging Fixes
RTO vs Customer Return Split

21. RTO (Courier Return) vs Customer Return (RVP) Split

Separates zero-penalty Courier Returns (RTO) from high-penalty Customer Returns (RVP), and further splits buyer returns into Refunds vs Replacements to show true reverse shipping impact.

Comparison: Courier RTO vs Buyer RVP (Refund/Replacement)
Outcome: Isolates Courier Non-Delivery from Product Issues
FBF vs Non-FBF & COD Split

22. FBF vs Non-FBF & COD vs Prepaid Fraud Split

Compares return behavior between warehouse-fulfilled (FBF/FBA) and seller-fulfilled orders, as well as Cash-on-Delivery (COD) vs Prepaid orders to spot regional return abuse.

Channel Split: Fulfilment Mode & Payment Method Return %
Outcome: Optimizes Fulfilment Allocation & COD Risk
Strict 1d/2d SKU SLA Audit

23. Strict 1d/2d SKU SLA & Multi-Quantity Unit Audit

Audits multi-quantity orders (`quantity > 1`) for partial return shortages and monitors strict 1-Day / 2-Day dispatch SLA breaches to prevent seller cancellation penalties.

Focus: Multi-Unit Orders & 1d/2d Dispatch SLA
Outcome: Prevents Short-Unit Returns & SLA Penalties

Category 5: Security Architecture & Reconciled Monthly Delivery

Built from the ground up for seller security, multi-month growth tracking, and human-verified monthly reporting.

3 Specialized Modules
Month-on-Month Growth Tracker

24. Month-on-Month Growth, Orders & Recovery Tracker

Maintains a rolling 8–12 month historical performance ledger tracking Gross Orders, Net Delivered Units, Return Rate %, Marketplace Fees, and Cumulative SPF Recovery.

Horizon: 8–12 Month Rolling Trendline
Outcome: Clear Long-Term Store Trajectory
Reconciled Monthly Email Dispatch

25. Reconciliation-First Monthly Email Dispatch

Every month, after human verification of all UTR credits and open tickets, you receive a complete bundle: Executive PDF Summary, Claim CSVs, and the Interactive Offline Profit HTML.

Deliverables: CA-Ready PDF + Raw CSV + Interactive HTML
Verification: Human-Audited Before Dispatch
Zero-Risk Manager Login

26. Zero-Risk Manager Login & Transparent Summary

We never ask for your primary seller password, bank change permissions, or OTPs. All audits run via an encrypted, limited-permission Manager Role account that you control at all times.

Access Level: Restricted Report & Ticket Manager Role
Outcome: 100% Account Safety & Full Control

Ready to Recover Your Unclaimed Marketplace Payouts?

Start with our Free 5-Order Claim Trial or choose a flat plan (₹2,500/mo for 6M or ₹2,000/mo for 12M excl. GST) with 0% commission on your recovered money.